I looked in my email they never tried to contact me my email. Manhattan Mini Storage & Edison ParkFast. Indeed logo. Live in a walkup? This is an invalid response. The occupancy charge will be $xxxx per month, for each full or partial month, payable in advance at the facility, without notice, on the first day of each calendar month (except that the occupancy charge of $xxxxx for the period ending xxxxx has been paid).In addition to the first months rent, the customer did pay a 2 month security deposit which we have since refunded to her as per the agreement upon the account being closed. Several months prior to the expiration of my storage unit contract, MMS notified me that they were moving and our agreement would be nullified on 4/**/2013. Moishe's Self Storage 833 40th Avenue Long Island City, NY 11101. Our previous guest [redacted]’s account was closed on 1/**/10 with balance of $371.00 That amount was reported to collection department and the guest have made a full payment on 8/**/11. The following is a direct abstract taken from the customer's occupancy agreement and states that ; A. NYC Mini Storage, Inc., is located at 863 East 141st Street, and it provides secure storage units ranging from 5 x 5 to 11 x 13 for individual, business and commercial storage purposes. *.16 MMS left Voice Message for James Flood to contact us to discuss the complaint2. What a coincidence. Edison Properties is committed to facilitating the accessibility and usability of its website for all persons, including individuals with disabilities. [redacted] was emailed on 10/*/13 and was provided with a copy of his signed discount rider; below is a copy of said email. 718-786-0972 Website. Reviews from Manhattan Mini Storage employees about Manhattan Mini Storage culture, salaries, benefits, work-life balance, management, job security, and more. Sincerely, Review: On a number of occasions Manhattan Mini Storage has neglected to mail me a bill until they claim "payment is late" and a $20 Late fee is added to the month's rent for storage. Manhattan Mini Storage in New York, NY 10013 - (646) 786 -7203. We make our … Posted by Manhattan Mini Storage | Jun 30, 2017 | Uncategorized | 0 | This fall, Manhattan Mini Storage’s Hudson Yards location on West 29 th Street will have a whole new look. Most people like myself are too busy and just pay the fines and charges, but even for Manhattan Mini, this is excessive and too much too take. This is a BIG LIE! In attempts to contact the storage unit directly, I have spoken to both [redacted] and [redacted], neither of whom would transfer me to the [redacted] of this location, [redacted]. Consumer We have not received any requests to change that phone number. You can choose mini storage units in Manhattan for temporary or long-term requirements. The terms and conditions of the occupancy agreement and which the customer agreed upon when the unit was rented was on a month to month basis and it was stated that the first month had to be paid in full whether used partially or in full. Response: Find jobs Company Reviews Find salaries. ... and was returned within 4 business days by his bank. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. How will I know that pictures or video of the documents will not be taken? Business Jehan Suleman. Its … Response: Dear Revdex.com, Our review of the account reveals the following:1/**/16 a late charge was assessed to the account because the payment was not made until 1/**/16 (all payments are due by the 10th of the month)1/**/16 an ACH payment was received on his account in the amount of $2662/*/16 a Void Payment reversal was issued for the $2666 payment made on 1/**/16 because of insufficient funds by his banks2/*/16 a ACH Uncollected Fee was assessed to his account for $20We have attempted to contact the customer to discuss the matter :2. Team Lead, Customer Service Center. Manhattan mini storage offers flexible terms. With 17 storage locations in New York City, we've become the storage solution for over a million New Yorkers. I requested a prorated refund in the amount of $131.50 for vacating 1/2 a month early. a bit pricey but worth it for convenience and access. Back. Not only did I not receive a refund, but I was charged for the entire month of April, despite honoring MMS’s request to vacate the unit. Manhattan Mini Storage & Edison ParkFast. 104 people have already reviewed Manhattan Mini Storage. Thank you. One customer noted that he had been storing items with them for over 10 years straight. Located on Broadway at 213th St in Inwood. Manhattan Mini Storage provides self storage. Review: On July **,2013, I made a 9-month agreement with Manhattan Mini Storage (MMS) on [redacted], to rent a storage until 4/**/2013, for a monthly rate of $48. She had no idea whatsoever and would have provided one happily. We do apologize for the miscommunication but the reason for the first month not being prorated was not related to system not allowing it. Response: Sincerely,Larry S. MorleyDirector of SalesManhattan Mini StorageEdison ParkfastEdison Properties520 8th Avenue, 19th FloorNew York, NY 10018212-STORAGE212-786-7243Office: 212.631.5916Fax: [email protected] www.manhattanministorage.comhttp://www.parkfast.com/http://www.edisonproperties....⇄. I chose this site because it was on the same block as my residence, which made it very convenient. If the lock is broken & then switched, then who will have access to my personal identification?Who will have access to the confidential legal documents enclosed within the storage unit?Several concerns about fraudulent activity that can occur due to any sale of my documents have arisen. I have never been served a certified letter from Manhattan Mini Storage in regard to this matter of the storage unit. Response: Team Lead, Customer Service Center. Customer Service Center. Storage units near me. Review: This account was charged off. Find and reserve self-storage units on SpareFoot.com Show Menu. Mini Storage in Manhattan - Call Us Today at 1-800-414-MOVE! We guarantee we have a secure storage unit that will meet your storage needs! Manhattan movers, Chelsea Movers, NYC Movers, New York Moving company, storage, supplies and More! Manhattan Mini Storage 5030 Broadway New York NY 10034. Customer service contacts and company information. Consumer Response: Our team of professional movers love any opportunity to work on their glutes. Schedule Service. Response: They enticed us to sign a long-term contract with their company with the promise of a moving component. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Menu & Reservations Make Reservations . It was applied on the [redacted] and was returned within 4 business days by his bank. Manhattan Mini Storage 401 East 110th Street New York NY 10029. They can decide if an on time payment was late and just keep charging fee after fee. an email was sent to [redacted] . I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: Contact us for more information at 212-583-1190, © Copyright 2018 | All Rights Reserved, Full Service Moving Teams with Over 35 Years of Experience. Apply to Customer Service Representative, Sales Representative, Sales Support Representative and more! Short breaks. Regards,Roosevelt S[redacted]VP of Operations, Review: Once again, Manhattan Mini Storage has hit me with a totally ridiculous fee. Round-the-clock surveillance cameras, alarm systems, fireproof mater ials and a 24-hour standby security guard ensure the facility is safe and secure. We have different moving options depending on the size of the move. Since 1976, Manhattan Mini Storage has freed up the closet space of more than 200,000 New Yorkers with units spread throughout the borough. The response given to me was "my system doesn't allow an override". Messages have been left for the [redacted], but not response has been received. Coach and train sales associates to improve their … We request removal of this complaint from our profile. This website is AudioEye enabled and is being optimized for accessibility. Business is lieing.First of all they did not send any checks to me, but they are claiming that they have done so. Business **. The amount owed to me was paid in full on 7/**/13. Response: In order for the Revdex.com to appropriately process your response, you MUST answer the question above. While closing my account, the representative told me that since my contract did not expire, she could not give me my deposit because she did not have authorization. Consumer It's clean and safe. The refund is $240, they were very adamant to charge my credit card for the amount equal to 3 months' rent as security deposit when I rented the storage unit but were reluctant to refund it when I vacated the unit and they have been unsing my money for weeks. Therefore, I sent the general manager an email because I am concerned that my identity may possibly be stolen if an employee of the facility opens the storage unit. Vehicle storage. I have requested the documents,files,etc. Best, We make our customers lives easier – they speak to us and realize how convenient we make the whole process and by the end of the conversation they are relieved … Contact us for more information at 212-583-1190. WE REMOVE THE HEADACHE FROM MOVING. I cannot attest to the manager mentioned in the previous review but can speak about the space. Team … Response: Apparently the credit card on file during 5/2013 expired, and was not able to be automatically billed. Sincerely, The Assistant Manager provides outstanding customer service and account management assistance, including timely follow-up, to all storage guests at Manhattan Mini Storage’s 17 locations, achieving assigned sales goals, maintaining superior facility security and supervising maintenance personnel, as directed by the manager and assistant manager. We request removal of this complaint from our profile. We Will Move You Right Into the Storage Space, We have a professional team of movers that will take great care of your belongings. Business Manhattan Mini Storage now operates 17 facilities with more than 50,000 storage units throughout the borough, and offers services such as free moves, packing supplies, and package acceptance. Have MINI of Manhattan service your vehicle today and get you back on … If all the fees I ever paid are not refunded to me can the Attorney General of the State of New York please investigate this company or can Channel 4 news do a story about their entire operation?Desired Settlement: REFUND AND APOLOGY!!!!! which was collected by [redacted] (###-###-####). Qualification for the latter depends on the size of … Manhattan Mini Storage can be contacted at (646) 786 -7203. I take back the original complaint. We’re transforming the lobby and loading bays to offer a more modern and friendly environment our guests can enjoy when … In fact, she paid the collections letter immediately, and asked them to apply the new credit card to her unit, because she had no idea it was auctioned off and she lost all of her belongings. When we booked the moving component we were promised an arrival time of 9:00 am but they movers did not arrive on time despite repeated calls. Review: To Whom It May Concern: “ Donna, the Assistant Manager, is one of the most competent customer service professionals that I've ever come across.” See all Manhattan Mini Storage reviews Capital City Movers NYC. Specialities: Apartment/Home Storage, Business Storage, Equipment Storage, Renovation Storage, School Storage, Short-Term Storage. Use RevDex to. Sales: 9am-5pm Service: 7:30am-6pm. This is 3 weeks after I vacated the unit. Business Please take it down. At Manhattan Mini Storage we pride ourselves in offering the best quality service in the industry some of which include a state of the art secured facility, free storage taxi, free off street parking, free package acceptance, friendly staff on site and we're even open 24 hours, 7 … And now they are saying that the refund is processed on [redacted] October. Please note: should you decide to move forward with closing this account early, please be sure to visit the facility, remove your personal locks and inform the front counter so that we can properly close your account and provide you with a receipt. Since June, I have made three attempts to reach [redacted]: one via telephone, one via personal visit to the [redacted] site and one via customer service department email. Furthermore, Business must verify the right address as I think they do not look at the last statement I signed which states that my address gas changed. We have different moving options depending on the size of the move. *.16 James Flood returned call to MMS stating he was at work and that he would contact us the next day to discuss the matter[redacted] stated that Manhattan mini storage took 1 week to process the payment. Let this email & signed letter attached serve as my written consent that [redacted] may help to handle this complaint on my behalf. Someone can use details to illegally file paperwork,make purchases or my entire identity can be assumed by another person to open bank accounts,take out loans and conduct illegal business under my name.Desired Settlement: For these reasons, I am once again requesting for my documents to not be sold & for the storage unit rented under my name to not be opened because these actions will compromise my identity & confidential legal documents. Response: It is: View prices on available storage units at Manhattan Mini Storage - Inwood on 5030 Broadway. However, in lieu of this complaint we have made the decision to remove the phone number from our database and hopeful end the calls that are being made to that number. . Sincerely. Manhattan Mini isn’t the only self-storage company that has dealt with lawsuits. Regards, They are just stalling because they think I will give up. Hello [redacted], [redacted] had a storage unit with Manhattan Mini Storage at location [redacted]. In order for the Revdex.com to appropriately process your response, you MUST answer the question above. We make our customers lives easier – they speak to us and realize how convenient we make the whole process and by the end of the conversation they are relieved … Review: This company put parameters in place in order to gauge money out of it's clients. My complaint regards the fact that **. Report. MENU CALL US FIND US Open Today! Guest subsequently called and complained that they have not receive their refund.The original checks were then voided and replacement checks were reissued on October [redacted], 2014. Tweet. Response: I have asked the manager of the location to apply a $50 credit to your account, which was just applied. All new customers get a free move, either by way of our free Storage Taxi or our professional team of movers. Resources. [redacted]: Please contact Manhattan Mini Storage directly and/or use the appropriate means of communication to file a formal complaint. They have sent me a bill every other month with the previous month's rent marked as "late. NYC Mini Storage, Inc., is located at 863 East 141st Street, and it provides secure storage units ranging from 5 x 5 to 11 x 13 for individual, business and commercial storage purposes. In addition, the movers that Manhattan Mini Storage contracted were rude.Desired Settlement: Billing adjustment or reduced rate. Provide the … Business Share. . Hello [redacted], Business How does self-storage in Manhattan work?. which is the address he provided at the time of rental. Yes 1 No 1. You have the ability to end said agreement earlier by paying the early termination fee of $25 in addition to paying back the $51 discount for each month received as a result of the terms of the agreement not being met. Manhattan Mini Storage & Edison ParkFast. The actions scheduled on June ** raise concerns because I do not want my identification to be compromised. Business I have been totally blown away by the facilities and the EXCELLENT customer... Read more. To find the 24 best storage units in Staten Island, we reviewed the amenities, features, and customer reviews of all 228 facilities in the area. I can show you how there was more than enough money in my account. 24-Hour Storage Units; Active Duty Storage; Boat Storage; Car Storage; Climate-Controlled Storage; College Storage; Full-Service … I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: I believe my deposit is $114.Desired Settlement: I would like them to just put the money back on my debit card. Manhattan Mini Storage & Edison ParkFast. This is a legal matter, not a customer service dispute therefore we will not be responding to this complaint. Pros. Thank you. Sincerely. They told me it would only take 10 days. Response: Do you agree with Manhattan Mini Storage's TrustScore? Share. Car ... Is a very nice Storage. We have a professional team of movers that will take great care of your belongings. The Customer Service Center is usually the first point of contact for many new customers – with the mantra of “every call matters.” For Manhattan Mini Storage, they assist customers seeking storage, answer any and all storage inquiries, and schedule the Free Storage Shuttle, while simultaneously serving as advisors for Edison ParkFast’s monthly parking customers. Process your response, you MUST answer the question above 's customer service rep Ashley is the best of.... Business response: i rented a small space at Manhattan Mini Storage at location redacted. Contact numbers are not in service, either by way of living guarantee we have different moving depending! About the space for James Flood to contact guest in regards to his refund check, however all numbers... # - # # # - # # - # # - # #! 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Enough money in my account on August [ redacted ]: please contact Manhattan Storage... Book for free today use the appropriate means of communication to file a formal complaint have not received requests. Best customer service York City, NY not response has been in business since 1978 from Manhattan Mini Storage they! Mms full service moving & packing teams to get your belongings safely packed, moved & to! All New customers get a little discount of 10 % returned within 4 business days his... Was then returned to our main office at [ redacted ] moving fee also promise that you will have... Order to gauge money out of it 's clients 10 years straight, New York 10034... Has been received were sold too my deposit is $ 42 through the of! The question above service Plus, LLC a month early, in Morningside Heights assistance! Where you know that you will receive a level of customer service to customers [! 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